Online privacy policy

CYO is committed to protecting your privacy

This Online Privacy Policy describes the information we collect from visitors to our website, how we use it and your rights about the information you submit. We may update this policy occasionally to reflect changes in the law or to cover new or changed features. By using our website, you’re agreeing to be bound by this Policy.

Who are we?

North East Essex Christian Youth Outreach (CYO) works with young people in schools and colleges across the Colchester area to support them in their wellbeing and to offer opportunities to explore spirituality and faith.

We are a UK registered Charitable Incorporated Organisation, No. 1168047

You can contact us by email:

or at our registered address: CYO, Elim Church, Clematis Way, Colchester, CO4 3PY

or by phone: 01206 863835

Information we collect from you

We do not obtain any personally identifiable information about you when you just view our website but we do use the following third party service providers.

Google Analytics – Google Analytics is a web analytics service that uses cookies stored on your computer to collect and report website usage data.  We use Google Analytics to help us learn more about how visitors are interacting with our web site. Google collects the IP address you use when you visit this web site but does not collect any other personally identifiable information about you.  We do not combine the information that Google collects with any other personally identifiable information. You can read more about Google Analytics data privacy and security here. It is possible to opt-out of Google Analytics via your browser, using the Google Analytics Opt-Out Browser Add-on, available using this link:

Mailchimp – When you sign up to receive our email newsletters the information you provide is collected by Mailchimp on our behalf and is shared with us but with no one else. You can read more about Mailchimp’s legal and privacy policy here.

Virgin Money Giving – When you make a donation to CYO through the giving link on our website the information you provide is collected by Virgin Money Giving and is shared with us but with no one else. You can read more about Virgin Money Giving’s Fundraiser & Donor Privacy Policy here.

The privacy policies of any other websites which you access through links from our website are not controlled by CYO or subject to our Online Privacy Policy.

How and why we use your information

CYO will only collect and retain data that is required in connection with the relationship you have with us (for example, donor, supporter, partner organisation, someone with an interest in our work) and we will provide you with information that we believe is important, in your interest to know, or that you have permitted us to send to you.

We may use the information you provide to:

  • tell you about our work, news, resources or events.
  • let you know about other projects or events that may be of interest to you and are consistent with our charitable purposes.
  • to review the use which visitors make of our website, to respond to your communications with us or questions, and to protect website security.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers (like, but not limited to, the ones mentioned earlier) we disclose only the personal information that is necessary to deliver the service and they in turn are bound by GDPR to keep your information secure and not to use it for their own direct marketing purposes.

We may need to pass on information if required by law or by a regulatory body. For example, a Gift Aid audit by the HMRC, or if asked for details by a law enforcement agency.

We will hold your information only for as long as is necessary and we review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid).

Your choices

It is important to us that the information we hold is accurate, up to date, and that we are using it in the way that you expect.

Please contact us if you would like to:

  • review the information about you that we hold. To ensure the confidentiality of everyone’s data, in some circumstances we may need proof of identity before we can release this information.
  • update your information, for example your email or postal address.
  • ask us to delete all of the information about you that we hold.